Admission Counselor & Telecounselor
A student consulting role focused on explaining course details, guiding aspirants on batch selections, and managing enrollments.
Key Responsibilities
- Contact students who register online inquiries, providing details on course modules, class schedules, and fees.
- Understand student requirements and guide them in selecting the appropriate offline/online batch.
- Conduct regular follow-up calls with prospective students, maintaining positive relationships.
- Process course registration forms, fee payments, and issue admission cards.
- Enter and manage student inquiry logs in the database.
- Coordinate webinars, online demo classes, and follow-up campaigns.
- Meet monthly enrollment targets established by management.
- Provide post-admission guidance regarding class orientation, books, and schedules.
Requirements
- Prior experience in admissions counseling, sales, or student support in EdTech or coaching institutes is preferred.
- Confident, convincing, and polite voice with active listening capabilities.
- Ability to handle targets and maintain clean lead logs.
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